When doing this, please ensure that you list all steps you’ve tried to troubleshoot your crash, and link this thread if you have followed the steps above. If these crashes persist, please create your own thread or contact our support team directly for more help. Under step 1, the second hyperlink will download the installer. If you cannot install Razer Chroma SDK Core Components because you no longer have your device or run into an error, install it from this link. If they still exist and you are unable to delete them manually, contact Razer for help. Make sure that these files are no longer on the computer. It is possible that some modules were left behind during the uninstallation process for your Razer Synapse. If you do not have this installed, please contact Razer for help or follow the manual installation steps below. How do I fix it? Be advised that you need to restart your PC after removing the application. If that doesn’t work, uninstall your current build of Razer Chroma SDK Core Components.++ Instructions are under the header for The Chroma SDK supported games and applications aren’t showing any Chroma effects. Go to the Connect tab, locate Overwatch.exe and toggle the Enable this App switch to the off position.If you still have issues, open your Razer Synapse 3 appication, go to the Modules tab, and install Chroma Connect.If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. Attach your Chroma compatible device and install Razer Synapse 3.Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. If these resources do not help with your technical issue, check our technical troubleshooting sticky for more help.īlack Screen Crashes Due to Razer Chroma Software Voice chat doesn’t work on University or Business network.Surround Sound Issue/Logitech Headsets - I Only Hear Sound Out of One Ear in My Headphones.Low FPS with Razer Chroma Software Installed.Crashing on Systems with AMD FX or Phenom chipsets and Avast or AVG Installed.Crashing on Systems with AMD Ryzen CPUs.“Rendering Device Lost!” with RTX Graphics Cards.Black Screen Crashes Due to Razer Chroma Software.PVE Event Disconnections on Netgear Routers.Check out the list below, and give these steps a try before creating a new topic! Additionally, more bug-related issues can be found in the Bug Report Forum’s Known Issues List. We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems.
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